Case Study

Global Insurance Provider Drives 4x Increase in Business Impact

With thousands of agents and millions of customers, this insurance provider faced significant challenges in rolling out new certification programs around several important new product offerings. A single eLearning course was rolled out to all agents and partners, with results that did not meet leadership expectations. 

Shortly after the rollout, the team used Performitiv to review insights and identify improvement opportunities. In doing this, they were able to drive significant impact on results.

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